FAQS - GAME OVER Escape Rooms Malaga

Looking for details about GAME OVER Escape Rooms Malaga? This FAQ section provides helpful information about our escape room experience in Malaga, including general guidance about our live escape games and immersive puzzle adventures. If you’re searching for top-rated escape rooms in Malaga or planning your next escape room activity, this page will help you prepare before stepping into the game.

General Questions

What is an escape room?

An escape room is an entertainment experience where a group of people is locked in a thematically designed room and must solve a series of riddles, puzzles, and enigmas within a limited time to escape.

How does an escape room work?

In an escape room, participants must work as a team to find clues, solve puzzles, and complete challenges that allow them to progress and escape from the room, using collaboration, communication, and creative thinking.

What is the goal of an escape room?

The main objective of an escape room is to escape from the room before time runs out. This is achieved by solving a series of riddles and puzzles that lead to the final solution.

What kind of skills are needed to play in an escape room?

A variety of skills are needed, including teamwork, problem-solving, lateral thinking, creativity, effective communication, and the ability to manage time under pressure. Each team member can bring different strengths to help solve the challenges.

What happens if we don’t escape in time?

Nothing… you’ll stay locked here with us forever. Just kidding. Our game masters will always be ready to help if your team gets stuck during the game.

Languages

Are the rooms available in English?

Yes. There is no need to specify it during the booking process or let us know in advance. All of our rooms are always available in both Spanish and English, including texts, rules, clues, and communication with the game master.

Bookings

How can I book a game session?

Directly here on our website.

Can we cancel or reschedule a reservation?

Yes, through the link in the reservation confirmation email.

How early should we arrive before the game?

We recommend arriving 15 minutes before your booking time, as payment and the game rules explanation take place before the experience begins.

What if we arrive late to our reservation?

If you arrive late and the next slot is booked, you will have a 15-minute grace period to arrive. After this time, unfortunately, we will have to cancel the reservation to allow the next players to enjoy their game. However, if the next slot is not booked, we will do our best to accommodate you.

I don’t want to book a specific date and time, I’d like to give the experience as a gift. Do you offer gift vouchers?

Yes. Our gift vouchers are valid for any room and any available date. For more information, feel free to contact us (Whatsapp +34652216326 or email malaga@escapegameover.es).

Groups and players

How many people can play in your rooms?

Minimum 2 people, maximum:
Chernobyl: 6 people.
Money Heist: 7 people.
Haunted Mansion: 7 people.
Orient Express - The Murder: 8 people.

What if we are more than 6/7/8?

In case of larger groups, players can be divided into several rooms at the same time (subject to room availability).

Is there any age restriction to participate?

No, but minors under 14 years old must be accompanied by at least one adult in the group.

Rooms

How much time do we have?

One hour.

What is the difficulty level of the four rooms?

In order from easiest to most difficult: Money Heist, Haunted Mansion, Orient Express - The Murder, Chernobyl.

Is it scary?

Our only horror room is Haunted Mansion, although it is nothing too extreme and there are no live actors.

Are there live actors inside the rooms?

No, none of our rooms include live actors.

Are there any behavior rules we should follow during the game?

Yes, it's important to follow some basic rules of behavior, such as handling the room's decoration and props carefully, not using physical force, listening carefully to the game master's instructions, and respecting teammates to maintain a collaborative and fun atmosphere.

Pricing and payment

What is the price?

2 people: 27 euros per person.
3 people: 25 euros per person.
4/5 people: 22 euros per person.
6/7/8 people: 20 euros per person.

Do children pay the same as adults?

Yes, prices depend on the number of people in the room. Children under 5 years old are free of charge.

When do we pay for the game?

Payment is just before starting, in cash or by card.

Accessibility and rules

Is it accessible for people with disabilities?

Yes, as long as they are accompanied by at least one person without mobility, visual, or hearing limitations.

Are the rooms suitable for pregnant women?

Yes, except Haunted Mansion, as that experience may include a tense atmosphere, loud sounds, and fear/surprise elements.

Are the rooms suitable for people with heart conditions?

Yes, except Haunted Mansion, as that experience may include a tense atmosphere, loud sounds, and fear/surprise elements.

Are the rooms suitable for babies?

Yes, except Haunted Mansion, as that experience may include a tense atmosphere, loud sounds, and fear/surprise elements. In this case, we especially recommend Orient Express. Babies must be carried in arms or in a baby carrier throughout the entire experience.

Events and celebrations

We are a large group for an event or team building activity. What can we do?

You can book multiple rooms at the same time directly through our website. We can host up to 28 players per time slot, divided into groups of 6+7+7+8 across our four rooms. If your group is even larger, you can book multiple consecutive time slots.

Do you offer snacks/cake service for events?

Unfortunately, no, as we do not have any additional spaces apart from the 4 escape rooms.

Location & How to get there

Where are you located?

We are located at Calle Ancha del Carmen 46, in the El Perchel district, right in the heart of Málaga city centre, one of the best connected areas of the city.

Can I arrive by car?

Yes, you can arrive by car, but please note that we are located within the Low Emission Zone (ZBE) of Málaga. Access is allowed for:
Vehicles with environmental stickers “CERO”, “ECO”, “C”, or “B”
Vehicles without a sticker only if they are registered in Málaga
Taxis / ride-hailing services (VTC)

Where can I park?

Street parking (blue zone) in the surrounding area
Salitre Parking (municipal car park), located just 200 metres from our venue.

How do I get there by metro?

We are about 5 minutes from El Perchel / Málaga María Zambrano Metro Station.

How do I get there by bus?

Several EMT Málaga bus lines stop very close to us, especially in:
María Zambrano / Vialia
Paseo de los Tilos
Alameda Principal
From any of these stops, you can reach us in just a few minutes on foot.

How do I get there by train?

We are about 5 minutes from Málaga María Zambrano Station.

Contact

How can we contact you for further questions?

By sending an email to malaga@escapegameover.es, or a WhatsApp message to +34652216326, a direct message on Instagram @gameover_malaga, through the contact form on our website, or by calling during opening hours.

For any queries please do not hesitate to contact us!